Privacy Policy

Effective Date: August 24, 2026

Caldwell Wholistic & Chiropractic Health Center ("Caldwell Wholistic," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us through our website, forms, appointment requests, communications, and other interactions with our practice.

This Privacy Policy explains what information we may collect, how we may use it, and how we handle information associated with our text messaging program.


1. Information We Collect

Depending on how you interact with Caldwell Wholistic, we may collect information such as:

  • Name and contact information.
  • Phone number and email address.
  • Appointment and scheduling information.
  • Information submitted through website forms.
  • Communications you send to us.
  • Information necessary to provide and coordinate our services.
  • Information related to your preferences and communications with our practice.
  • Website usage information, such as browser or device information and information collected through cookies or similar technologies.

We only request information that is reasonably necessary for the purposes described in this Privacy Policy or for providing our services.


2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests.
  • Schedule, confirm, and manage appointments.
  • Provide and coordinate services.
  • Communicate with patients and individuals who contact our practice.
  • Send appointment reminders and service-related communications.
  • Send SMS messages when you have voluntarily provided consent to receive them.
  • Respond to requests for assistance or support.
  • Improve our website, services, and communications.
  • Maintain the security and functionality of our website and systems.
  • Comply with applicable legal and regulatory requirements.


3. Text Messaging and SMS Communications

If you voluntarily provide your mobile phone number and consent to receive text messages from Caldwell Wholistic, we may use your number to send SMS communications related to our practice and the services or communications for which you have opted in.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to a message you receive from us.

For assistance, reply HELP to a message or contact us at (408) 463-8830.


SMS Privacy

Your mobile phone number, SMS opt-in information, and SMS consent data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in data and consent information are not used for unrelated third-party marketing.


4. Information Sharing

We may disclose information to service providers and business partners who assist us with operating our website, scheduling appointments, communicating with patients, providing technology services, or otherwise supporting our business, when such disclosure is reasonably necessary for those purposes.

We may also disclose information when required or permitted by applicable law, regulation, legal process, or to protect the rights, safety, and security of our patients, practice, website, or others.

We do not sell or rent your personal information.

We do not share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.


5. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help operate the website, understand website usage, improve functionality, and provide a better user experience.

These technologies may collect information such as your IP address, browser type, device type, pages visited, referring website, and general website activity.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.


6. Third-Party Websites and Services

Our website may contain links to third-party websites, appointment systems, maps, or other services. These third-party websites and services have their own privacy policies and terms.

Caldwell Wholistic is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policy of any third-party website before providing personal information.


7. Protection of Information

We take reasonable measures designed to protect information in our possession from unauthorized access, use, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.


8. Children's Privacy

Our website is not intended to knowingly collect personal information from children through online activities without appropriate authorization. If we become aware that personal information has been collected from a child in a manner that is not permitted by applicable law, we will take reasonable steps to address the situation.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable requirements.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to periodically review this page for the most current information.


10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Caldwell Wholistic & Chiropractic Health Center
7743 West Lane, Suite C4
Stockton, CA 95210


Phone: (408) 463-8830

SMS Support: Reply HELP to any Caldwell Wholistic text message or call (408) 463-8830.

SMS Opt-Out: Reply STOP to any Caldwell Wholistic text message to stop receiving SMS communications.