Privacy Policy
Effective Date: August 24, 2026
Caldwell Wholistic & Chiropractic Inc. ("Caldwell Wholistic," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us through our website, forms, appointment requests, communications, and other interactions with our practice.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and how we handle information associated with our SMS/text messaging program.
1. Information We Collect
Depending on how you interact with Caldwell Wholistic & Chiropractic Inc., we may collect information such as:
- Name and contact information.
- Phone number and email address.
- Appointment and scheduling information.
- Information submitted through website forms.
- Communications you send to us.
- Information necessary to provide and coordinate our services.
- Information related to your preferences and communications with our practice.
- Website usage information, such as browser or device information, and information collected through cookies or similar technologies.
We only request information that is reasonably necessary for the purposes described in this Privacy Policy or to provide and coordinate our services.
2. How We Use Information
We may use the information we collect to:
- Respond to inquiries and requests.
- Schedule, confirm, and manage appointments.
- Provide and coordinate services.
- Communicate with patients and individuals who contact our practice.
- Send appointment reminders and service-related communications.
- Send SMS/text messages only when you have voluntarily and separately provided consent to receive them.
- Respond to requests for assistance or support.
- Improve our website, services, and communications.
- Maintain the security and functionality of our website and systems.
- Comply with applicable legal and regulatory requirements.
3. SMS/Text Messaging and Consent
If you voluntarily provide your mobile phone number and expressly consent to receive SMS/text messages from Caldwell Wholistic & Chiropractic Inc., you are giving Caldwell Wholistic & Chiropractic Health Center direct permission to send text messages to the mobile phone number you provided.
Consent to receive SMS messages is completely voluntary and is not a condition of purchasing services, scheduling an appointment, or receiving care from Caldwell Wholistic.
Consent to receive SMS messages is obtained separately from acceptance of our Terms and Conditions. By accepting our Terms and Conditions, you do not automatically consent to receive SMS messages.
To opt in to receive SMS communications through our website, you must actively select the SMS Consent Checkboxprovided on the applicable form. The SMS consent checkbox is not preselected and requires the person submitting the form to check the box.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS communications at any time by replying STOP to any text message you receive from us.
For help, reply HELP to any text message from Caldwell Wholistic or contact us at (408) 463-8830.
SMS Privacy and Mobile Data Sharing
Your mobile phone number, SMS subscription information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Mobile phone numbers and SMS consent/subscription information will not be used or shared for unrelated third-party marketing or promotional purposes.
We may share information, including information necessary to facilitate SMS communications, with service providers that provide technology, messaging, scheduling, or other services on our behalf when such sharing is reasonably necessary to provide those services. These service providers are not authorized to use your SMS consent information for their own marketing or promotional purposes.
4. Information Sharing
We may disclose information to service providers and business partners who help us operate our website, schedule appointments, communicate with patients, provide technology services, or otherwise support our business, when such disclosure is reasonably necessary for those purposes.
We may also disclose information when required or permitted by applicable law, regulation, or legal process, or when necessary to protect the rights, safety, and integrity of our patients, our practice, our website, or others.
We do not sell or rent your personal information.
We do not share mobile phone numbers or SMS subscription/consent information with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to help operate the website, understand website usage, improve functionality, and provide a better user experience.
These technologies may collect information such as your IP address, browser type, device type, pages visited, referring website, and general activity on the website.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, appointment systems, maps, or other services. These third-party websites and services have their own privacy policies and terms of use.
Caldwell Wholistic is not responsible for the privacy practices, security, or content of third-party websites or services. We recommend that you review the privacy policy of any third-party website before providing personal information.
7. Protection of Information
We take reasonable measures to protect information in our possession against unauthorized access, use, alteration, or disclosure. However, no website, electronic transmission, or storage system can guarantee absolute security.
8. Children's Privacy
Our website is not intended to collect personal information from minors through online activities without proper authorization. If we become aware that personal information from a minor has been collected in a manner not permitted by law, we will take appropriate steps to address the situation.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or applicable requirements.
When we make changes, we will update the "Effective Date" shown at the beginning of this Privacy Policy. We recommend that you review this page periodically for the most current information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Caldwell Wholistic & Chiropractic Health Center
7743 West Lane, Suite C4
Stockton, CA 95210
Phone: (408) 463-8830
SMS Support: Reply HELP to any text message from Caldwell Wholistic or call (408) 463-8830.